playexchange
playexchange
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This app is available for your device
playexchange
This app is available for your device
Contact
+91 7934013543
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the playexchange?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This will securely authenticate you without the need for a password or email. Once verified, you can easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. Wait for a few moments after clicking "send OTP" to allow the code to be sent. If you don't receive the OTP, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, submit your updated KYC details to customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, and you'll be able to log in and play with ease. This should fix the problem and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the playexchange?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, and bonus funds cannot be withdrawn. This policy allows users to access their earned gaming revenue.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within this app, including saving your Aadhar card, UPI, and bank information. This will ensure a smooth and secure verification process. Failing to do so may delay or prevent further progress.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This variance in processing time is worth noting when using the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. The money earned from playing games using the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If you experience any issues, you can contact their care centre for assistance.
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